Introduction to Our Privacy Commitment
At the Garrett Law Office, we understand that when you share your personal and financial data with us, the weight of responsibility lies heavy. As Your Trusted Legal Partnerâ„¢, our commitment transcends advocacy and representation to include privacy safeguards and protection of sensitive information. This Privacy Policy explains how we utilize and share the information you provide as a client, prospective client, visitor to our website, or subscriber to our e-newsletter at the Garrett Law Office. Principles guiding our care provisions include transparency, respect, innovation, and uncompromising integrity. We earn and safeguard our clients’ trust as an imperative.
About Garrett Law Office
Our Company History
Founded in 2010, we pride ourselves on being a trusted source for legal advice and representation throughout the United States. Primarily recognized as skilled advocates in family law, criminal law, personal injury, and business law, our attorneys boast more than two decades of combined experience.
Our Mission
We make it our job to better the lives of individuals and businesses through personalized service, goal-oriented advice, and an unshakable commitment to confidentiality and privacy. Located at 1234 W 27th St. Los Angeles, CA 90007, clients looking to reach us can call (323) 475-2101 or email [email protected] for further inquiries or to schedule consultations.
Scope of this Privacy Policy
This Privacy Policy governs the privacy policy for all information collected, processed, or stored by Garrett Law Office through our website (https://garrettlawoffice.com/), telephone calls, e-mails, newsletters, in-person meetings, and other interactions. This information includes that which is provided by clients, prospective clients, and business contacts, as well as anonymous traffic data from the visitors to our site. When using any of our services or accessing our website, you are agreeing to the practices described in this policy.
Information We Collect
In order to carry out the services we offer and provide you with a high level of service, Garrett Law Office obtains the following types of information:
- Personal Identification Info: Such as your name, address, phone, email address, birth date and other information needed for your legal representation or communication purposes.
- Legal Matter Info: Such as documentation, case history, case numbers, court records, correspondence, and other information regarding your legal matter.
- Billing and Payment Info: Such as billing addresses, payment method, invoice history, and related transaction records of billings and payments.
- Website Usage Info: Such as IP address(es), browser type, device identification, pages on the Site visited, and related website analytics or statistics for the Site in order to improve the structure and functionality of the Site and user experience.
- Newsletter and Marketing Info: Such as contact information (and preferences relating thereto) for individuals who sign up to receive our newsletter or other announcements or information from us.
- Other Voluntarily Provided Info: Such as other information provided by you to us via completed forms, surveys, or otherwise.
We collect information from you directly or from third parties designated by you, or when it is from publicly available sources as necessary to provide legal representation.
How We Use Your Information
Garrett Law Office obtains your information for the following purposes:
- Legal Case Representation: To provide you with customized legal services, evaluate your case, prepare legal pleadings and documents, and to argue your position.
- Communication: To answer questions, provide specific case updates, or convey other important legal and case information.
- Billing and Administrative Purposes: To charge and collect fees, maintain client accounts, and otherwise handle administrative procedures.
- Website and Security Improvement: To evaluate website usage levels and periodically enhance usability, performance, and security.
- Clients / Subscribers – Marketing Information and Updates: To distribute a newsletter, information on legal developments or legal topics, announcements about our services, promotions (upon request), etc. (Opt-out options are always available.)
- Legal – Regulatory Compliance: To satisfy regulatory requirements, respond to court orders, or cooperatively respond to law enforcement in legally mandated instances.
We will never sell, rent, or trade your personal information to third parties for commercial gain.
Lawful Basis for Processing
- Consent: Where we have your consent to process your data (for example, to subscribe to our newsletter).
- Contractual necessity: Where processing is necessary for the performance of our contractual obligations and to provide you with legal services.
- Legal obligation: Where processing is necessary for compliance with a legal or regulatory obligation.
- Legitimate interests: In relation to the efficient management of our business, improvement of services, and enforcement of our legal rights, provided that this does not override your fundamental freedoms and rights.
Confidentiality and Protection Under Attorney-Client Privilege
We are a law firm and, therefore, are required to comply with strict professional ethical rules, including a confidentiality obligation and the attorney-client privilege. Any information you provide to us in the process of retaining or seeking to retain legal advice or representation from us is protected by those privileges. We will not provide privileged communications or other facts about a case to any outside party except as you authorize, as required by law, or as necessary to prevent harm.
Disclosure of Information to Third-Parties
Garrett Law Office does not exchange, sell, or otherwise distribute your personal information, except as stated in this policy, and only in the following circumstances:
- With Your Consent: We may send information to third-parties if you give us permission (e.g. expert witnesses, co-counsel, or services dealing with your legal and business matter).
- Service Providers: When necessary, we will hire other reputable third-party vendors to deliver administrative, IT, or marketing services for us. These companies are required by contract to keep all information that we provide secure and confidential.
- Required by Law: At times, we must disclose information pursuant to court order, subpoena, or government investigation, or as otherwise required by law.
- Business Transition: If we change owners and/or merge with another firm or practitioners, personal information may be transferred as a part of that process (but the appropriate privacy protections will be in place).
We do not rent or sell the personal information we collect about you to any third-parties.
Security of Your Information
At Garrett Law Office, safeguarding your personal and legal information is a priority. We have comprehensive policies and procedures that include:
- Storing physical and electronic records in locked offices and file cabinets, and digital records in encrypted storage;
- Training staff on data privacy, acceptable use of materials containing sensitive content, and instructions for reporting suspicious activity;
- Implementing multi-factor authentication and internal access controls;
- Consistent monitoring and analysis of our IT infrastructure to uncover unauthorized access or indications of compromise when appropriate;
- Secure disposal of physical and digital records once they are no longer legally required or usable for the purposes they were collected.
We try to observe industry standard protections with respect to all information, but bear in mind that no system of storage or transmission is ever completely secure. We request and encourage our clients to utilize such systems to the extent possible when submitting sensitive materials.
Retention of Your Information
Garrett Law Office retains confidential information only as long as is necessary to provide you with the services described in this policy, meet our legal and regulatory obligations, resolve disputes, and enforce our agreements. The applicable retention period(s) will vary depending on the particular legal matter, statutory obligation, and/or business purpose for which such information was collected. Where no longer needed, we will thereafter pursue the secure deletion or destruction of such records according to industry standards and best practices.
Your Privacy Rights
As a client or a visitor to our website, you may have the right to:
- Access: Request a copy of personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal data we hold about you.
- Deletion: Request deletion of your personal data, subject to certain exceptions as required by law and/or our contractual obligations.
- Restriction: Request restriction of our processing of your personal data, subject to certain exceptions as required by law.
- Portability: Request the portability of your personal data that you provided to us.
- Objection: Object to specific types of processing, such as direct marketing.
To exercise any of these rights please contact us at [email protected] or at (323) 475-2101. We may request information from you to verify your identity before we act on your request.
Children’s Privacy
Garrett Law Office does not knowingly collect personal information online from children under the age of thirteen (13). If you believe that a child under the age of 13 has submitted personal information to us, please contact us immediately. We will promptly investigate the matter and, if we find that a child under age 13 has indeed submitted personal information to us, we will take steps to remove such information from our system.
Cookies and Tracking Technologies
Our website employs cookies and other technologies to track your activities on our website, analyze web traffic, manage marketing, and improve your experience. Cookies are small data files placed on your device to remember you and store information for the website. You can block or deactivate cookies by changing settings on your browser. However, some of our website functionalities may be affected.
We also use analytics services to track how often our users utilize the website and analyze gathered data that will allow us to provide the optimum user experience. We do not collect or use cookies that contain sensitive personal information. For more details, please review our Cookie Policy.
Third-Party Websites and Services
The Site may contain links to third-party websites, resources, and/or services that are not owned or controlled by Garrett Law Office. We have no control over and assume no responsibility for the privacy practices or the content of such external services. We recommend that you check the privacy policies of any third-party services prior to providing user information.
International Visitors and Cross-Border Transfer
We mainly serve clients in the United States, but some of our clients and website users may reside or access our services from jurisdictions outside of the U.S. If your data is transferred, stored, or processed outside of your jurisdiction, we have appropriate safeguards in place to provide an adequate level of protection in accordance with applicable data protection laws.
Subscriptions/Mailings and Other Communications
With your agreement, Garrett Law Office will send you legal alerts and other information about our services. You can withdraw your consent to receiving such materials at any time by following unsubscribe procedures included in any email from us or emailing us directly at [email protected]. We will honor your marketing preferences and process your opt-out request in a timely manner.
Changes to this Policy
We may amend this Privacy Policy from time to time. Over time, our operations, legal requirements, and/or industry practice may change. We will use this material to advise clients of the change by placing a notice on our website and, as appropriate, directly communicating the change. In that regard, we encourage you to check this policy periodically. The effective date for the most recent amendment will be at the top of the page identifying it as the Privacy Policy.
Contacting Garrett Law Office
Should you have any questions, issues, or requests of any sort related to the Privacy Policy or our data privacy practices at Garrett Law Office, please contact us. You may do so by using any of the following means:
Garrett Law Office
1234 W 27th St, Los Angeles CA 90007
Phone: (323) 475-2101
E-mail: [email protected]
Website: https://garrettlawoffice.com/
You can also make use of the “Contact Us” facility which appears on our website. The Garrett Law Office’s staff are keen to respond to privacy related issues as quickly and openly as possible.
Complaint Submission and Resolution
Garrett Law Office values your privacy. If you think your privacy rights have been violated, or you otherwise have a complaint regarding our data practices, please contact us directly so that we can look into your concern and take steps to promptly resolve any issues. If you are not satisfied with the outcome, then you may have a right to file a complaint with the appropriate oversight authority in your place of residence.
Privacy Considerations for our Business and Corporate Clients
Garrett Law Office appreciates that business and corporate clients face additional sensitivities regarding proprietary, confidential, or trade-secret information. Garrett Law Office employs stringent confidentiality requirements, secure document exchange systems, and privacy procedures and processes specific to a business client’s needs. All non-public business information is handled in compliance with applicable law, contractual language, or as industry standard.
Information For Potential Clients
If you are considering retaining Garrett Law Office to provide legal services on your behalf, be assured that all information you may provide to us when you meet with or contact us will be held in confidence and handled with the same care and respect we afford our current clients; we will never share or utilize such information for any purpose, aside from considering your particular circumstance(s) to assess how best we may be of service to you.
Staff Training and Internal Accountability
All of our attorneys, paralegals, and administrative support staff at the Garrett Law Office receive training on privacy, confidentiality, and data security as often as needed. We have internal policies and procedures to ensure compliance with legal requirements and common standards. Access to personal and case information is strictly restricted to employees who are involved with your case.
Data Breach Notification Protocol
In the rare case that one of our systems were to experience an unauthorized intrusion and create a potential risk to your personal information, Garrett Law Office has a contingency plan in place, under which we would:
- Contain and assess the nature and scope of the breach
- Notify you and, where applicable, the appropriate authorities within the response time frame required by law
- Provide clear notice about the nature of the breach, the types of information compromised, and an explanation of steps taken to help protect you or mitigate harm
- Take remedial steps to prevent future breaches
We would strive to stay as transparent as possible and to limit any impact to your privacy.
Availability of Our Policy
Garrett Law Office makes our Privacy Policy available for all clients and visitors to this website, including those with disabilities. If you need this policy in an alternative format, or if you have difficulty understanding the contents of this page, contact us by telephone at (323) 475-2101 or by email at [email protected]. We will make every effort to provide that assistance.
Your Responsibility for Maintaining the Security of Your Information
While Garrett Law Office has strong security protocols in place, we rely on you to help protect your information by using strong passwords for online communications, not sending sensitive information over unsecured email, and letting us know right away if you suspect that someone else has accessed your file or email correspondence.
Governing Law and Jurisdiction
This Privacy Policy and any dispute arising from this or any other related policy is governed by the laws of the State of California and by any Federal law of the United States where applicable and without regard to principles of conflict of law. By your use of Garrett Law Office you agree to submit to the jurisdiction of the courts of Los Angeles County, California with respect to any matter arising under this policy.
Policy Effective Date and Changes
The effective date of this Privacy Policy is June 1, 2024. We may change or amend the Privacy Policy from time to time. Any changes that are material in nature will be posted directly on our website in a prominent place and otherwise communicated to clients as applicable. Continuing to use the services and/or website constitutes acceptance of any revised policy.
Final Provisions and Client Confidence
At Garrett Law Office, we treat your privacy interests seriously and with discretion. We are committed to ensuring the confidentiality of the information you provide to us, and to being transparent about our privacy practices. If you have any questions, would like clarification about any points discussed here on consent practices, or would like to discuss specific privacy or consent concerns, please contact our office directly. Thank you for trusting Garrett Law Office with your business legal needs.